Open the Google Play Store or Apple’s App Store, search for WhatsApp and if there’s an Update button next to the app, tap it to install the latest updates.Īlso, don’t forget to check for updates for your Android or iOS version. Make sure you’re running the latest WhatsApp version on your phone. Check if the network you’re on is set up to block or limit connections, especially if it’s an office or university campus network.If you’re using a pre-paid SIM card, check your APN settings and contact your mobile carrier for more information.Go back to Settings → General → Reset → select Reset Network Settings to delete your wireless passwords.Tap Wi-Fi and turn the Wi-Fi connection off and on.Select Cellular and turn Cellular Data on.

If you’re using an iPhone, do the following: Contact your mobile provider and check if your APN settings are configured properly.Return to Settings → go to Apps & notifications → WhatsApp → Data usage → enable Background data.Select Data usage → turn Mobile data on.On Android, go to Settings → Network & internet (or Mobile Network):.Here’s what you can do to troubleshoot your phone Internet connection on Android and iOS. If you’re using a managed Wi-Fi network, contact the IT admin to check if the network has been configured to block or limit connections.Update your router firmware if there’s a newer version available.A bad Internet connection may delay your messages. Since WhatsApp relies on your cellular data or wireless connection to send and receive messages, the first thing you should do is ensure your connection is stable.

If there are no known issues affecting WhatsApp’s servers, maybe the issue is on your end and you need to pursue further troubleshooting steps. Check the service status to see if WhatsApp is down. ⇒ Quick tip: If WhatsApp is not working properly and you can’t send or receive messages, this could be a server issue.

Why my whatsapp not working